Traditionally banking activities related with cards & E-banking products are considered to be head office functions as a result training on such products is limited to staffs of IT Department of Card & E-Banking. On the other hand staffs at branches who are directly responsible for show casing the product at the customers, selling them and support customers when they face problems are deprived of such training.
05 May 2018
Signature verification and counterfeit currency detection are day to day events in banks. And fresh hand will have fewer ideas to mitigate such risk. Also the first step to minimize risk is properly handled document with best knowledge of customers. This program is basically to generate ideas to know the customer properly and handling their cheques and cash in proper way.