Even faking a smile at customers has become hard in today’s hectic banking sector. This program teaches the participants how to bring changes in one’s behaviors and thinking so that customers become their biggest fans. Happier ones’ customers are, the more secure ones’ career becomes, is the main message this program imparts.
Role of the Board of Directors (BoD) is paramount in driving the Bank by maintaining high standard of corporate governance, safeguarding the interest of the depositors and meeting the expectations of the stakeholders.
Whilst BoD delegates the authority to the Director(s), CEO or any other officials, the ultimate responsibility lies on them, which is substantiated by NRB Directives No 6/075, Section No 2 (e).
Negotiation is an integral part of creating value for the organization. Your success depends on your personal skills as a negotiator, whether you are seeking resources for your project or team, deciding on a new hire’s salary, or inking a high-stakes deal for your company.