Negotiation is an integral part of creating value for the organization. Your success depends on your personal skills as a negotiator, whether you are seeking resources for your project or team, deciding on a new hire’s salary, or inking a high-stakes deal for your company.
Sale is a lifeline of any business. To acquire, engage, delight and retain customers for sustainability of business are some of the core functions of a sales team which is a skill requiring persistent training for learning, unlearning and relearning of right skills for Effective Sales.
Retail Lending is a volume driven business. Collection is an integral part of the credit cycle management. A well-established collection procedure can reduce the eventual loan write-offs. It is important to have an effective process, system support and people management. It is essential to have a strong and effective Collection Team. Regular training to Collectors help maximize the productivity.
The course is designed to provide participants an understanding of the basic concepts of Risk Management. Its aim is also to explain the Framework of Risk Management and its importance in the Bank, as well as its implications everyday banking thereby facilitating the understanding and effective implementation of Risk Management practices.
Even faking a smile at customers has become hard in today’s hectic banking sector. This program teaches the participants how to bring changes in one’s behaviors and thinking so that customers become their biggest fans. Happier ones’ customers are, the more secure ones’ career becomes, is the main message this program imparts.