Upon completion, participants will be able to:
· Ensure compliance with deprived sector regulations when taking and evaluating credit requests and closing consumer loans
· Increase lending efficiency with applying strategic decision techniques
· Assess the strength of repayment sources, and threats
· Knowing the business properly, sector and segment of business
Due to the globalization of the economy, commercial banks are expanding their nationwide presence. The retail business is another important source of banking revenue, offering high margin transactions, a low non-performing loan ratio, risk diversification, and a low risk of default. Although self-service banking (automated teller machines) and internet banking offer customers convenient real-time access, branch banks provide more convenient and people-friendly service.
Many Operational Risk events are taking place in the industry, which is in increasing trend. The risk event types indicate that it is happening on account of inadequate systemic infrastructure, unskilled human resource depending on a few IT personals and inadequate knowledge and skills on IT of the senior officials who supervise IT personals.
The country received the inward remittance of about Rs 550 billion in In FY 071/72 only, which is about 20% on the total GDP of the country. Notably, Nepal is ranked in the 7th Position in terms of remittance's contribution in the GDP.
Whilst the inward remittance is contributing significantly in the economy and enabling to uplift the life standard of people and supporting BFIs to increase FCY trading / revaluation gain and fee income, many operational risk events are also taking place along with increase in remittance business.
In the banking prospective, the signature verification is the major tool for analysis process of authentication of any documents. But short time as well as confused mind makes it so critical as result millions of dollars loosing by banks now a days is a normal phenomenon. Verification of cheque is one of the most risky job although properly handling of document in initial phase and check and balance mechanism are the major tools to affect it directly.
Operational Risk has been increasing day by day in the Nepalese Financial Sector and large risks events are taking place one after another. INR Draft events taken place in Kathmandu, good for payment incident happened at one of the development banks and remittance fund embezzlement case incurred at one of the large commercial banks are the examples of a few incidents.
The banking & financial institutions in Nepal has seen exponential growth. The competitive market has stretched the limits of customer numbers. To tackle these issues, excellent customer service and innovative marketing of one’s banking products becomes essential.With this in mind NBI brings to you “Customer Relationship Management”. This program aims to deliver the best course content with consultation with the industry experts.
This program provides the participant with basic foundation of knowledge and skills that help them to reach sound, reliable judgment of company creditworthiness. It shall focus on practical introduction to financial statement from the perspective of the credit analysts. Discussion on each component of financials statement will help the delegates to assess key qualitative and quantitative factors in determining limit requirement and repayment capacity borrower.