The program aims to provide knowledge about importance of customer and to motivate staff for better performance in delivering excellent service. This program will help participants to make familiar about the expectations of the customer. The program aims to equip participants with sound knowledge on providing excellent service. This program will help participants get an overall concept of a customer’s behavior, handling them and also marketing aspects that will allow not only for them to grow but also the organization in the long run.
Completed Programmes
Banks frauds have seen a significant increase in Nepalese Banking Industry in recent days. There is a pressing need to revamp process towards identifying, monitoring, control, reporting and mitigation of frauds. In order to address these issues, National Banking Institute is organizing one day National Conference on Financial Fraud on March 11, 2015 for banks and financial institutions in Nepal focusing on Financing Fraud.
Nepal has long been known as a remittance-based economy. Had migrant workers employed in Gulf countries and Malaysia, among others, not sent money to the country, the domestic economy would have collapsed long ago, so goes the saying by the country’s renowned economists. But what is little known is that foreigners working in Nepal are also sending money abroad. And the size of funds that they are remitting home is increasing day by day. In the recent years many banks and financial institutions are offering. Money transfers and this business have grown in to huge business.
National Banking Institute pleased to announce a program "Leadership Unbound ……… the journey within" by renowned international leadership and motivation speaker Mr. Prakash Rohera of TheRedwood Edge. The session will revolve around the 3E Model i.e. Energize SELF, Enable BUSINESS and Empower PEOPLE. Objective of the session is Appreciate that a stronger self makes stronger leader, Build on the momentum for the Journey ahead by Enabling Business and Internalize the importance of People as ley resource and Success Drivers.
Productive sectors are the real sectors of the economy. Sectoral components of GDP such as agriculture, industry and services are the productive sectors. It reflects the viable, creditworthy picture of an economy emerging. Investment on the productive sectors has been a main focus of the government thus to stimulate economic growth and generate income and employment opportunities.
NBI is pleased to announce a two days program styled as "Speak to Lead". This soft skills program is focused on communication skills. Why is communication important? How to remove communication barriers? What is Public Speaking? and How to master the art of Public Speaking? are major components of the program. The program will be delivered by Ms. Amuda Mishra - a leadership trainer for more than four years' experience in training individuals in both national and international arena.
The program aims to provide knowledge about importance of customer and to motivate staff for better performance in delivering excellent service. This program will help participants to make familiar about the expectations of the customer. The program aims to equip participants with sound knowledge on providing excellent service. This program will help participants get an overall concept of a customer’s behavior, handling them and also marketing aspects that will allow not only for them to grow but also the organization in the long run.
The program aims to provide knowledge about importance of customer and to motivate staff for better performance in delivering excellent service. This program will help participants to make familiar about the expectations of the customer. The program aims to equip participants with sound knowledge on providing excellent service. This program will help participants get an overall concept of a customer’s behavior, handling them and also marketing aspects that will allow not only for them to grow but also the organization in the long run.
It is necessary to appraise the credibility of the customer in order to mitigate the credit risk. Proper evaluation of the customer is performed, which measures the financial condition and the ability of the customer to repay back the loan in future. With this in mind NBI brings to you “Basic Credit Course". This 12 sessions program aims to deliver the best course content with consultation with the industry experts.
Credit Appraisal is the process that bank assesses the credit worthiness of the borrower. The major question in this appraisal is "Will I get my money back?" The assessment of the various risks that can impact on the repayment of loan which revolves around character, collateral capability and capacity. It takes into account various factors like income of the applicants, number of dependents, monthly expenditure, repayment capacity, employment history, number of years of service and other factors which affect credit rating of the borrower.
The program on Sales & Persuasion is targeted to the individuals involved in sales to persuade consumers to choose their product over competing brands and promotional tactics. The main objectives of this program incorporate to create relevant rapport, deliver rapport and position the salesperson as an expert in their field. The program highlights the enhancement of one’s ability to persuade and influence to achieve results.
Banking industry in Nepal has rapidly grown in last decade. With the growth and expansion the industry has faced acute shortage of skill amongst its existing pool of human capital. Lack of proper curricula, untrained trainers and absence of training knowhow in the industry led to huge knowledge gap within its human capital.
Operational Risk has been increasing day by day in the Nepalese Financial Sector attracting great threats. It is always difficult to assess that when and how the operational risk events take place. But, the losses stemming from operational risks may erode the capital of a BFI with such a magnitude and intensity that the BFI may be left with no room for escaping from the impact, which could precipitate up to a situation of collapse. Therefore, a clear understanding on operational risk and its control has been always a challenge to the management.
NBI is pleased to announce a basic course on Anti Money Laundering / Combating the Financing of Terrorism based on recent law passed in June 2014 in the national and international context. Program takeaways includes Theoretical, Legal and Practical aspects such as understanding how a BFI can take business and AML/CFT together with compliance, how a BFI can best implement the newly amended but rigorous laws with limited resources, understanding how AML/CFT policies and procedures are developed for the institution, and so on.
National Banking Institutes is pleased to announce a program "Strategic Business Leadership" by Mr. Sujit Mundul, Director Standard Chartered Bank. This program will provide a unique opportunity to get introduced into the understanding of “Strategy” and “Leadership”. It also helps to understand effectively implement the ideas in our business and to dig deeper in the aspects of Corporate and Institutional Business of Banks.
NBI is proud to presents program on Payment Issuance and Acquiring Business Overview for staff working in BFIs to gain extensive knowledge on Card Transactions Processing. Clerical/Supervisor Level Staff directly involved in processing card business/Staff involved in selling card products are the target participants of this program.
The major highlights of the program are as follows:
• General introduction of different types of payment cards
• History of payment card and its evolution in Nepal
NBI is pleased to announce a program on Know Your Customer/Anti Money Laundering based on recent law passed in June 2014 in the national and international context. Program takeaways includes Theoretical, Legal and Practical aspects such as understanding how a BFI can take business and AML/CFT together with compliance, how a BFI can best implement the newly amended but rigorous laws with limited resources, understanding how AML/CFT policies and procedures are developed for the institution, and so on.
We are pleased to deliver a program on foreign exchange management for banks and financial institutions to provide general knowledge on foreign currencies from national and international perspective.
The foreign exchange market is a global decentralized market for the trading of currencies. Financial centres around the world function as anchors of trading between a wide range of multiple types of buyers and sellers around the clock. The foreign exchange market determines the relative values of different currencies. The major highlights of the program are
Leadership is required for every individual who have to lead people that is why anyone can participate. While creating the batch it will be better if we take care of Hierarchy. Power Distance decreases participative interaction and loose interest. Program takeaways includes dramatically increase your awareness and understanding on how to evolve into a more effective leader. Develop practical and measureable skills that you can implement the next day to raise your level of influence and productivity to new level.
Productive sectors are the real sectors of the economy. Sectoral components of GDP such as agriculture, industry and services are the productive sectors. It reflects the viable, creditworthy picture of an economy emerging. Investment on the productive sectors has been a main focus of the government thus to stimulate economic growth and generate income and employment opportunities.