Retail Lending is a volume driven business. Collection is an integral part of the credit cycle management. A well-established collection procedure can reduce the eventual loan write-offs. It is important to have an effective process, system support and people management. It is essential to have a strong and effective Collection Team. Regular training to Collectors help maximize the productivity.
Lending is fundamental area of banking business. In lending process, Bank and Financial Institutions (BFIs) to assess borrower and their credit credentials from different angles to ensure proper utilization of facilities not only for fulfilling lending objectives but also to safeguard BFIs from unwarranted legal risk.
Realizing and making efforts to identify and manage legal risk is crucial from the very beginning of credit assessment and proper legal documentation rather to think over the matter only after arising any distress situation.
Overall banking operations round on Receipt and Payment of Cash in different currency and denomination. Since the Cash Unit provides direct service to the customer during the transaction hours of the bank, Operation of this area should invite extra efforts while delivering the services to the customer. Cash area operation is most sensitive where customers have great expectation of the exceptional service to their favour.
A structured training path through the credit life cycle from identifying and screening the prospective loan customers up to learning how to identify and analyze the Early Warning Signals of financial distress.