Operations

Complete Teller Solutions

The program will focus on developing conceptual skills of staff working in the Cash Area as well as provide a holistic environment for staff to clear up issues being faced on a day to day basis in their work place. The major aim of this Training Program is to make the participants aware about the theoretical as well as practical aspects of Cash Management. The Program is intended to equip the participants with knowledge so at to enable them to conduct their day to day operations independently.

Fraud Mitigation Techniques @ Nepalgunj

Signature verification and counterfeit currency detection are day to day events in banks. And fresh hand will have fewer ideas to mitigate such risk. Also the first step to minimize risk is properly handled document with best knowledge of customers. This program is basically to generate ideas to know the customer properly and handling their cheques and cash in proper way.

 

Techniques of Signature Verification & Detection of Currency

Signature verification is basic need for bankers. And loss due to forged signature is in increasing order. In Nepalese scenario, Forensic laboratory is continually receiving such forged cheques. The awareness towards it is essential for all bankers. And trade of counterfeit currency is big threat for our economy. This program is totally practical; quiz based as well as role play with support of video and power point  finding solutions. Foreign currencies will be handled physically during practical session to get knowledge perfectly.

Branch Operations @ Pokhara

Due to the globalization of the economy, commercial banks are expanding their nationwide presence. The retail business is another important source of banking revenue, offering high margin transactions, a low non-performing loan ratio, risk diversification, and a low risk of default. Although self-service banking (automated teller machines) and internet banking offer customers convenient real-time access, branch banks provide more convenient and people-friendly service.

Branch Operations

Due to the globalization of the economy, commercial banks are expanding their nationwide presence. The retail business is another important source of banking revenue, offering high margin transactions, a low non-performing loan ratio, risk diversification, and a low risk of default. Although self-service banking (automated teller machines) and internet banking offer customers convenient real-time access, branch banks provide more convenient and people-friendly service.

Cards & E-banking Management

Traditionally banking activities related with card and ebanking products are considered to be head office functions as a result training on such products is limited to staff of IT Department of Card & eBanking Department. On the other hand, staff at branches who are directly responsible for show casing the product to the customers, selling them and support customers when they face problem are deprived of such training.

Remittance Operations

The country received the inward remittance of about Rs 550 billion in In FY 071/72 only, which is about 20% on the total GDP of the country. Notably, Nepal is ranked in the 7th Position in terms of remittance's contribution in the GDP.

Whilst the inward remittance is contributing significantly in the economy and enabling to uplift the life standard of people and supporting BFIs to increase FCY trading / revaluation gain and fee income, many operational risk events are also taking place along with increase in remittance business.

Banking Operations

Due to the globalization of the economy, commercial banks are expanding their nationwide presence. The retail business is another important source of banking revenue, offering high margin transactions, a low non-performing loan ratio, risk diversification, and a low risk of default. Although self-service banking (automated teller machines) and internet banking offer customers convenient real-time access, branch banks provide more convenient and people-friendly service.

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