Operations

The program is aimed at imparting practical plus theoretical knowledge with regard to several aspects of operation functions. We are confident that the program will be indeed beneficial for the staffs working in institution. The course structure is designed to acquaint participants with various facets of modern bank-ing and includes more practical issues such as customer service excellence, account opening procedures, cash and vault management, Negotiable Instruments and many more.

Operational Risk has been increasing day by day in the Nepalese Financial Sector and large risks events are taking place one after another. INR Draft events taken place in Kathmandu, good for payment incident happened at one of the development banks and remittance fund embezzlement case incurred at one of the large commercial banks are the examples of a few incidents.

Banking industry in Nepal has rapidly grown in last decade. With the growth, the industry has faced acute shortage of knowledge and skill of Sales, Service and Compliance in its existing pool of human capital. Lack of proper curricula, untrained trainers and absence of trainings in the industry led to huge knowledge gap within its human capital.

There is a saying – ‘If you fail to plan, you plan to fail’. Budgeting is more about planning – planning of our spending to achieve certain goal in a particular given time period. Budgeting is a process of creating a plan of our spending on a proper manner. This is, in fact, a tool of our planning. Our success depends on a proper planning. Therefore, we need to prepare our budget very carefully taking into account complete information, future priorities/ goals, resources etc.