Operations

Comprehensive Banking Course

Banking industry in Nepal has rapidly grown in last decade. With the growth, the industry has faced acute shortage of knowledge and skill of Sales, Service and Compliance in its existing pool of human capital.  Lack of proper curricula, untrained trainers and absence of trainings in the industry led to huge knowledge gap within its human capital.

Branch Operations @ Butwal

Due to the globalization of the economy, commercial banks are expanding their nationwide presence. The retail business is another important source of banking revenue, offering high margin transactions, a low non-performing loan ratio, risk diversification, and a low risk of default. Although self-service banking (automated teller machines) and internet banking offer customers convenient real-time access, branch banks provide more convenient and people-friendly service.

Branch Operations @ Narayanghat

Due to the globalization of the economy, commercial banks are expanding their nationwide presence. The retail business is another important source of banking revenue, offering high margin transactions, a low non-performing loan ratio, risk diversification, and a low risk of default. Although self-service banking (automated teller machines) and internet banking offer customers convenient real-time access, branch banks provide more convenient and people-friendly service.

Remittance Operations @ Butwal

The country received the inward remittance of about Rs 550 billion in In FY 071/72 only, which is about 20% on the total GDP of the country. Notably, Nepal is ranked in the 7th Position in terms of remittance's contribution in the GDP.

Whilst the inward remittance is contributing significantly in the economy and enabling to uplift the life standard of people and supporting BFIs to increase FCY trading / revaluation gain and fee income, many operational risk events are also taking place along with increase in remittance business.

Risk in Document Handling

For financial institutions, to identify the person and their intention is always key issue. For this, knowing the customer is always essential. And upgrading this mechanism NRB is regularly monitoring and circulating new guidelines. But how we can observe all these things to implement all those properly is still a major problem. This program will fully support to apply those technical events with cross-check manner.

Cards & E-banking Management

Traditionally banking activities related with card and ebanking products are considered to be head office functions as a result training on such products is limited to staff of IT Department of Card & eBanking Department. On the other hand, staff at branches who are directly responsible for show casing the product to the customers, selling them and support customers when they face problem are deprived of such training.

Program on Verification of Currency & ID @ Nepalgunj

The trade of counterfeit currency is a big challenge over the world and financial institutions are places where most of transaction takes place. But still some foreign currencies are not so familiar for bankers. Even they don’t know how they look. The system applied in bank is just traced the currency number, customer phone number, keep the Xerox copies of passport and other travel documents. To produce fake passport along with counterfeit currency is trend for fraudsters.

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