Crucial Conversations aim at creating alignment and agreement by fostering open dialogue around high-stakes and critical topics at all levels of the organization. Efficient handling of conversations of this nature, enables one to surface the best ideas, make the highest-quality decisions, and then act on them with commitment. The need for these conversations arise out of inevitable situations at organizations. Hence it becomes vital for one to be cognizant to predict the consequences of the conversation and handle them sensitively and intelligently.
This session will highlight a delicate and significant aspect of the modern working environment, i.e how to handle crucial conversations effectively and ensure desired outcomes.