Customer Service is drawing more attentions worldwide than ever before. Being customer centric and providing service excellence is becoming a significant advantage and performance differentiator for both private and public organizations alike, as it helps business to win clients in an extremely competitive environment and also facilitates cost saving.
In the same way Sale is a lifeline of any business. To acquire, engage, delight and retain customers for sustainability of business are some of the core functions of a sales team which is a skill requiring persistent training for learning, unlearning and relearning of right skills for Effective Sales.
