The rapidly changing technologies in the form of internet, mobile phones and smartcards have revolutionized our lives through the changes banking operations with its services and products delivered to its consumers. This has led to customers expecting even demanding superior experience from various service providers and banks are no exception.
In order to be able to remain relevant in these changing times banks need to ensure that they are prepared to adopt the latest cutting edge technology and adapt themselves to the newer ways of doing things.
This course is designed to review the world of e-Banking and show how e-Banking can harness the benefit of the bank and customer alike. The innovative and progressive approach of Banks known as e-Banking holds great promise to change the way banking operations are taking place.