Companies all across industries including Banks are being negatively impacted by the pandemic. Hence, businesses must take action to mitigate and prevent financial damage by evaluating and shifting business strategies and tactics. Sales along with customer service is of prime importance even in current situation. It is imperative for the business industry to understand the importance of customer service, customer relationship, and there decision journey to invest in today’s scenario. The enhancement in creation and retention of customers depends up on what experience we provide it to them.
In line with the same, SALES: IS THE LIFEBLOOD OF ANY BUSINESS. Understanding the sales relationship management, the entire sales process and managing the complaint along with providing after sales service is ultimately the driving force for any business.