Banks were much concentrated on large ticket corporate loans in the past for the maximum profitability by managing very limited resources. It was considered that the SME Loan requires high operating cost in comparison to return. Now the time has changed and banks have been focusing on high volume small ticket SME loans and also focusing with new approaches and strategy to capture this business. SME customers presents one of the greatest opportunities for banks to pursue growth and profitability; at the same time it represents substantial credit risk also.
Operational Risk has been increasing day by day in the Nepalese Financial Sector and large risks events are taking place one after another. INR Draft events taken place in Kathmandu, good for payment incident happened at one of the development banks and remittance fund embezzlement case incurred at one of the large commercial banks are the examples of a few incidents.
A structured training path through the credit life cycle from identifying and screening the prospective loan customers up to learning how to identify and analyze the Early Warning Signals of financial distress.
The country received the inward remittance of about Rs 550 billion in In FY 071/72 only, which is about 20% on the total GDP of the country. Notably, Nepal is ranked in the 7th Position in terms of remittance's contribution in the GDP.
Whilst the inward remittance is contributing significantly in the economy and enabling to uplift the life standard of people and supporting BFIs to increase FCY trading / revaluation gain and fee income, many operational risk events are also taking place along with increase in remittance business.
Cards, online banking etc. are new manner of transactions on these days but the importance of signature on cheque and other document is still on. Sometimes a single signature carries millions of dollars. In Nepalese banking scenarios, withdrawal money by forged signature is normal phenomenon today. And also the returning genuine cheques give bad impact to the customers in competition market and sometimes push them to go through other banks.
Bankers have to deal with numbers whether while accepting cash or making payment of cheques or analysing the credit proposals or carrying out any other activities. In many areas the software installed by the BFIs helps the staffs to get their job quickly and accurately.
However, the BFIs cannot install software for every arithmetic calculation or any other activities, which have to be carried out by the staffs as it would not be doable practically and feasible economically.
The banking industry in Nepal has seen exponential growth. The competitive market has stretched the limits of customer numbers. To tackle these issues, excellent customer service, innovative products and foreign exchange management becomes essential. With this in mind National Banking Institute has developed Foreign Exchange Management program. This program aims to deliver the best course content consultation with the industry experts from close inputs from the regulators.
The trade of counterfeit currency is a big challenge over the world and financial institutions are places where most of transactions take place. And still some foreign currencies are not so familiar for bankers. Even they don’t know how they look. The system applied in bank is just traced the currency number, customer phone number, keep the Xerox copies of passport and other travel documents. To produce fake passport along with counterfeit currency is trend for fraudsters.