Jump to navigation
Join as a trainer
Login
JANBI/CANBI
Online Exam
Knowledge Test
Search form
Search
Overview
About
Board
Management Team
NBI Promoters
Organization Chart
Programs
Training Overview
Upcoming programmes
International Program
Ongoing Programmes
Completed Programmes
Financial Literacy
Academic course
Advanced Credit Certification Program (ACCP)
Credit Management Course
Certified Branch Manager Course
Online AML/CFT and CPF
JANBI
CANBI
International Trade Finance
Moodys Analytics Course
Retail Banking
Risk Management
Resources
Publications
Newsletters
Videos
MoHA Sanction List
Reports
Notices
Notices
Press Release
NBI Forums
Vacancy
APABI
Contact
Empathize & Excel: Mastering Customer Grievance Handling with Emotional Intelligence and Mental Models.
Training Category:
Soft Skill
Empathize & Excel Mastering Customer Grievance Handling with Emotional Intelligence and Mental Models .pdf
Ratings:
5
Upcoming programs
Advanced Management Programme
Soft Skill
View all programs
