National Banking Institute (NBI) presents a training workshop for developing an internal "Sales Culture" for BFIs executives accountable for various banking products and services with assigned with business outcomes and specific targets.
UCPDC 600 : An international regulations in carrying out import/export transactions through documentary credit which is applicable to all the banks in the world. It is a uniform practice applied to buyer, seller, issuing bank and negotiating bank. It is also a mandatory to all the concerned of documentary credit and staff of banks and financial institutions those working in trade finance, letter of credit and as relationship managers. All of them must be well versed in every terms and conditions of UCPDC 600.
Even faking a smile at customers has become hard in today’s hectic banking sector. This program teaches the participants how to bring changes in one’s behaviors and thinking so that customers become their biggest fans. Happier ones’ customers are, the more secure ones’ career becomes, is the main message this program imparts.
The program is aimed at imparting practical plus theoretical knowledge with regard to several aspects of operation functions. We are confident that the program will be indeed beneficial for the staffs working in institution. The course structure is designed to acquaint participants with various facets of modern banking and includes more practical issues such as customer service excellence, account opening procedures, cash and vault management, Negotiable Instruments and many more.