Operations

Card & Digital Banking Emerging Trend

Traditionally banking activities related with cards & E-banking products are considered to be head office functions as a result training on such products is limited to staffs of IT Department of Card & E-Banking. On the other hand staffs at branches who are directly responsible for show casing the product at the customers, selling them and support customers when they face problems are deprived of such training.

Remittance Operations

The country received the inward remittance of about Rs 550 billion in In FY 071/72 only, which is about 20% on the total GDP of the country. Notably, Nepal is ranked in the 7th Position in terms of remittance's contribution in the GDP.

Whilst the inward remittance is contributing significantly in the economy and enabling to uplift the life standard of people and supporting BFIs to increase FCY trading / revaluation gain and fee income, many operational risk events are also taking place along with increase in remittance business.

Signature Verification & Possible Scenarios

Cards, online banking etc. are new manner of transactions on these days but the importance of signature on cheque and other document is still on. Sometimes a single signature carries millions of dollars. In Nepalese banking scenarios, withdrawal money by forged signature is normal phenomenon today. And also the returning genuine cheques give bad impact to the customers in competition market and sometimes push them to go through other banks.

Remittance Operations @ Biratnagar

The country received the inward remittance of about Rs 550 billion in In FY 071/72 only, which is about 20% on the total GDP of the country. Notably, Nepal is ranked in the 7th Position in terms of remittance's contribution in the GDP.

Whilst the inward remittance is contributing significantly in the economy and enabling to uplift the life standard of people and supporting BFIs to increase FCY trading / revaluation gain and fee income, many operational risk events are also taking place along with increase in remittance business.

Fraud Mitigation Techniques @ Ilam

Signature verification and counterfeit currency detection are day to day events in banks. And fresh hand will have fewer ideas to mitigate such risk. Also the first step to minimize risk is properly handled document with best knowledge of customers. This program is basically to generate ideas to know the customer properly and handling their cheques and cash in proper way.

 

 

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