Customer Relationship Management
· This type of program should be provided not only to the customer care staff but also to all department staff.
· Overall it was extraordinary. CRM is all about helping us to solve problems relating to customer activities and its management. Such training is very essential as we are all have played the role of a customer at some point of time.
· The workshop was delightful and I would like to recommend this workshop to all my colleagues.
· First of all training given by Ms. Euden Koirala added a lot more knowledge to our experience. It was my pleasure attending such an innovative program by same kind of highly knowledgeable and experienced personnel.
· I personally felt very lucky to be part of such a fantastic program.