Soft Skill

Bankers have to deal with numbers whether while accepting cash or making payment of cheques or analysing the credit proposals or carrying out any other activities. In many areas the software installed by the BFIs helps the staffs to get their job quickly and accurately.

 However, the BFIs cannot install software for every arithmetic calculation or any other activities, which have to be carried out by the staffs as it would not be doable practically and feasible economically.

National Banking Institute (NBI) presents a training workshop for developing an internal "Sales Culture" for BFIs executives accountable for various banking products and services with assigned with business outcomes and specific targets.

National Banking institute Ltd. (NBI) an apex level banking  and finance academy having conducted over 1500+ training programs presents a training programs for front line officers who faces customers queries and interacts with customers on a daily basis.

Just Sales- Sales Talent Development workshop target driven front line customer facing executives.

Even faking a smile at customers has become hard in today’s hectic banking sector. This program teaches the participants how to bring changes in one’s behaviors and thinking so that customers become their biggest fans.  Happier ones’ customers are, the more secure ones’ career becomes, is the main message this program imparts. 

One of the factors that affects the productivity and performance of organizations is the quality of teams that they are able to create.  Since we are living in a world of interdependence and organizations not being an exception to it, it is important to invest time and energy towards building teams.  After a team is built, there has to be the competence of leading them towards desired goals. Once the culture of effective team work is created, it becomes easy to leverage human potential.