Completed Programmes

Oct 27, 2018 - 8:00 am to 3:15 pm

Even faking a smile at customers has become hard in today’s hectic banking sector. This program teaches the participants how to bring changes in one’s behaviors and thinking so that customers become their biggest fans.  Happier ones’ customers are, the more secure ones’ career becomes, is the main message this program imparts. 



Nov 16, 2018 - 3:00 am to Nov 20, 2018 - 10:30 am
Oct 27, 2018 - 8:00 am to 3:15 pm
Nov 03, 2018 - 9:30 am to 5:00 pm
Nov 16, 2018 - 9:00 am to Nov 17, 2018 - 1:00 pm

Role of the Board of Directors (BoD) is paramount in driving the Bank by maintaining high standard of corporate governance, safeguarding the interest of the depositors and meeting the expectations of the stakeholders.  

Whilst BoD delegates the authority to the Director(s), CEO or any other officials, the ultimate responsibility lies on them, which is substantiated by NRB Directives No 6/075, Section No 2 (e).

Oct 06, 2018 - 9:30 am to 5:00 pm
Sep 29, 2018 - 7:30 am to 1:00 pm

Negotiation is an integral part of creating value for the organization. Your success depends on your personal skills as a negotiator, whether you are seeking resources for your project or team, deciding on a new hire’s salary, or inking a high-stakes deal for your company.

Oct 13, 2018 - 9:30 am to 5:00 pm

Sale is a lifeline of any business. To acquire, engage, delight and retain customers for sustainability of business are some of the core functions of a sales team which is a skill requiring persistent training for learning, unlearning and relearning of right skills for Effective Sales.



Sep 29, 2018 - 9:30 am to 5:00 pm

Retail Lending is a volume driven business. Collection is an integral part of the credit cycle management. A well-established collection procedure can reduce the eventual loan write-offs. It is important to have an effective process, system support and people management. It is essential to have a strong and effective Collection Team. Regular training to Collectors help maximize the productivity.