The banking industry in Nepal has seen exponential growth. The competitive market has stretched the limits of customer numbers. To tackle these issues, excellent customer service, innovative products and foreign exchange management becomes essential.
Traditionally banking activities related with card and ebanking products are considered to be head office functions as a result training on such products is limited to staff of IT Department of Card & eBanking Department.
Signature verification and counterfeit currency detection are day to day events in banks. And fresh hand will have fewer ideas to mitigate such risk. Also the first step to minimize risk is properly handled document with best knowledge of customers.
The country received the inward remittance of about Rs 550 billion in In FY 071/72 only, which is about 20% on the total GDP of the country. Notably, Nepal is ranked in the 7th Position in terms of remittance's contribution in the GDP.