Soft Skill

 In the current scenario of the COVID pandemic, leaders are facing challenges that they have never faced before which has created tremendous pressure on them. Also when the market is unpredictable, it is not only important for leaders to adapt to the change but it is also essential to foresee the change well in advance & prepare for it. Leadership capability, motivation and commitment therefore plays a significant role in an organization’s success with the constantly changing environment.

This Advanced Excel session is designed for bank professionals who rely on Excel Program for their daily tasks. In this action packed Excel session, participants will learn the must have Excel skills that would eventually make it easier to gather, enter, organize, analyze and report data. Participants will learn the different Excel features in a short time span and be confident to apply them at their work. The sessions are conducted with lectures and hands-on practical examples faced at the real workplace.

Forgery in documents which are used for any banking transactions may lead to greater economic loss. Hence personnel involved in such activities need to know the ways of forgery in documents like check, ID and different aspects of signature, fingerprint etc. Recent events show the vulnerabilities of bank employee in detecting such forgeries, especially detecting forged signature, ID and checks. Hence getting such knowledge regarding such aspects makes banking employee

Companies all across industries including Banks are being negatively impacted by the pandemic. Hence, businesses must take action to mitigate and prevent financial damage by evaluating and shifting business strategies and tactics. Sales along with customer service is of prime importance even in current situation.

Sale is a lifeline of any business. To acquire, engage, delight and retain customers for sustainability of business are some of the core functions of a sales team which is a skill requiring persistent training for learning, unlearning and relearning of right skills for Effective Sales.

Even faking a smile at customers has become hard in today’s hectic banking sector. This program teaches the participants how to bring changes in one’s behaviors and thinking so that customers become their biggest fans.  Happier ones’ customers are, the more secure ones’ career becomes, is the main message this program imparts.